Branch Operations Manager (BOM), Branch Banking, Retail & SME Banking


Prime Responsibilities
•  Act as BAMLCO and ensure compliance with AML, CFT, audit, operational risk, and regulatory requirements.
•  Ensure adherence to Bank policies, regulatory guidelines, and timely reporting to Head Office and regulators.
•  Authorize financial and non financial transactions with proper verification and supporting documentation.
•  Manage branch vault operations, cash holding, custodianship, and service level standards.
•  Monitor branch GLs, suspense accounts, reconciliations, and income expense entries.
•  Oversee clearing, locker operations, security items, and branch deliverables as per approved processes.
•  Lead and supervise Cash Officers to achieve assigned KPIs and maintain operational excellence.
•  Ensure high quality customer service across cash and non cash service areas.


Qualification & Other Competencies
•  Minimum graduation from the relevant area from any reputed university.
•  Experience Requirements (by Grade):
•  SPO: 5-6 years
•  AVP to SAVP: 7-12 years & above
•  Strong business acumen with an established professional network.
•  Willingness to be geographically mobile and flexible.
•  Strong interpersonal and relationship management skills.
•  Capability to engage self in a collaborative and performance driven work culture.
•  Ability to comply with process guidelines and ensure top notch customer service.
•  Ability to identify and onboard new business opportunities and manage customer relationships.


Job Location
•  Anywhere in Bangladesh, considering the capacity


Compensation & Benefit
•  Opportunity to work with the most respected bank of the country.
•  Unparallel career progression with performance driven result.
•  Immense scope of learning and self-development.
•  Competitive salary and compensation package with attractive long term benefits.
•  Incomparable financial support during critical illness.