Trainee Officer, Cards Acquisition (Cards Sales), Eastern Bank PLC.


Prime Responsibilities
•  Identify and approach to potential customers for credit card sales.
•  Explain the features and benefits of different credit cards to customers and assist them completing the application.
•  Coordinate with respective officers to facilitate approval and delivery of cards at shortest possible time.
•  Achieve and exceed monthly sales targets set by the bank.
•  Ensure proper card activation and encourage supplementary card usage.
•  Provide exceptional customer service, resolve inquiries and complaints, ensure fraud-free onboarding.
•  Collect information on market trends, products, peer bank strategy and propose new initiate to line managers.
•  Maintain daily and weekly sales reports and share with line manager.


Qualification & Other Competencies
•  Minimum graduate from a recognized institution.
•  Candidates with similar job experience will get preference, fresh graduates are highly encouraged to apply.
•  Passionate to build a number driven banking career.
•  Competent in sales knowledge, customer service techniques and strategies.
•  Excellent in communication, good in negotiation and able to work independently.
•  Outgoing and persuasive in nature.
•  Proficient in using online platforms and Microsoft Office applications.


Job Location
•  Dhaka


Compensation & Benefit
•  Monthly gross salary BDT 31,000.
•  Festival bonus, hospitalization & maternity reimbursement, leave benefits, and other facilities as per HR policy.
•  Career progression through structured performance evaluation.
•  Absorption opportunity as a permanent employee (Junior Officer) after successful completion of the trainee period.
•  A dynamic, tech-driven, and customer-focused work environment.