Relationship Officer to Relationship Manager (Officer / SO / PO / SPO), Islamic Banking


Prime Responsibilities
•  Consistently achieve and exceed business targets by acquiring high-quality clients and cross-selling Eastern Bank financial products.
•  Proactively manage and grow a sustainable customer portfolio while supporting sales promotions and marketing campaigns.
•  Ensure excellence in daily operations, delivering services diligently and addressing customer feedback with timely, effective solutions.
•  Adhere to SLAs and maintain full compliance with AML and other regulatory requirements.
•  Build strong client relationships, analyze market trends, and support the development of new Islamic banking products.
•  Perform additional duties as assigned by the Line or Branch Manager.


Qualification & Other Competencies
•  Bachelor degree from a recognized institution, preferably in a relevant field.
•  Minimum 3 years of branch-level experience in a permanent role with reputable banks, with the capability to serve as Islamic Banking Window-in-Charge.
•  Strong understanding of Islamic banking products and services.
•  Proactive, deadline-driven, and adaptable to geographic relocation.
•  Proven leadership and mentoring abilities with a team-oriented, growth-minded attitude.
•  Strong business acumen, established professional network, and excellence in customer relationship management.
•  Proficient in core banking systems, online platforms, and Microsoft Office.
•  Preference given to candidates with certifications such as CIPA, CSAA, CIBF, CIBFP, or a Postgraduate Diploma in Islamic Banking.


Job Location
•  Anywhere in Bangladesh


Compensation & Benefit
•  EBL offers excellent career opportunities with a competitive salary and benefits.