Associate Relationship Manager to Senior Relationship Manager (PO / SPO / AVP), Branch Banking


Prime Responsibilities
•  Achieve Retail and SME business targets and manage assigned portfolios effectively.
•  Generate new business and cross-sell EBL products through active participation in sales promotions and campaigns.
•  Ensure smooth branch operations and service excellence in customer interactions.
•  Address customer feedback and complaints with prompt, effective solutions.
•  Maintain SLA timelines with both internal and external stakeholders.
•  Ensure compliance with AML and all other regulatory policies and requirements.
•  Carry out ad-hoc tasks assigned by the Line Manager or Branch Manager.


Qualification & Other Competencies
•  Minimum graduation in a relevant field with sound knowledge of general banking operations.
•  2-8 years of experience in branch roles at reputed banks, with minimum graduation in a relevant field.
•  Strong business acumen with an effective professional network.
•  Excellent customer relationship management, communication, and interpersonal skills.
•  Flexible and open to geographic mobility.


Job Location
•  Anywhere in Bangladesh


Compensation & Benefit
•  EBL offers excellent career opportunities with a competitive salary and benefits.