Relationship Officer to Relationship Manager (Officer-SPO), Branch Banking, Retail & SME Banking Division


Prime Responsibilities
•  Achieve assigned business targets and efficient management of given portfolios.
•  Generate new business while cross-selling different products of EBL.
•  Drive different sales promotions and campaigns.
•  Handle branch operational services with care.
•  Take care of customer feedbacks, complaints and offer solutions accordingly.
•  Maintain SLA time with both internal and external customers/stakeholders.
•  Maintain AML compliance as well as other regulatory policies and requirements.
•  Ensure service excellence while providing customer service.
•  Discharge of ad-hoc responsibilities assigned by the Line Manager or Branch Manager.


Qualification & Other Competencies
•  Minimum business graduate with CGPA 3.0 or above.
•  Currently working in branch RO to RM position in any reputed bank. Experience required in this job role for different grades: Officer: 2-3 years, Sr. Officer (SO): 3-4 years, Principal Officer (PO): 4-5 years, Sr. Principal Officer (SPO): 5-6 years
•  Effective business acumen and network.
•  Adequate computer literacy on online software modules & MS Office packages.
•  Mindset for geographic mobility and flexibility.


Job Location
•  Anywhere in Bangladesh


Compensation & Benefit
•  EBL offers excellent career opportunities with competitive salary and benefit package.