Contact Center Executive (Trainee Assistant Officer)

Prime Responsibilities
•  Handle Customer queries and complaints meeting the service level standard
•  Ensure first contact resolution in every possible cases
•  Effectively follow up and escalate the queries and complaints where necessary

Qualification & Other Competencies
•  Graduation with a minimum CGPA of 3.00 out of 4.00
•  Minimum six (06) months of experience in similar position
•  Excellent verbal and written communication skills in English & Bangla
•  Adequate computer literacy to work in online software modules & office packages
•  Willing to work in any working-shifts (24X7)

Job Location
•  Dhaka

Compensation & Benefit
•  Competitive Salary, Incentives and benefits packages
•  Career progression opportunity based on performance
•  Festival Bonuses/ Medical Facilities/ Other benefits

Please log on to and apply by October 23, 2021. Candidates will be treated strictly on merit and any sort of persuasion will result in disqualification.

Only short listed candidates will be communicated.  
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