Branch Operations Manager, Retail & SME Banking, PO - AVP

Prime Responsibilities
•  Ensuring control and compliance of overall Branch Operational activities with policies, regulatory laws and guidelines of the bank
•  Coordinating with relevant departments related to Branch Operation and ensuring Service Level Agreement
•  Authorizing financial and non-financial transactions by ensuring proper verification of source and supporting documents
•  Preparing all Internal and External Reports; ensuring accuracy and timely submission to regulatory authority and internal stakeholders
•  Acting the role of coordinator during branch audit
•  Ensuring an environment where Customer Service Officers and Customer Service Manager can operate as a motivated team

Qualification & Other Competencies
•  Minimum Graduation from relevant background
•  Minimum Five (5) years of experience in branches of reputed Banks/ Financial Institutions; two (2) years of experience in similar role is preferable
•  Experience of working in a centralized process and real time on-line banking environment is preferable
•  Excellent business communication skills with effective sales acumen and strong interpersonal relationship
•  Leadership qualities for managing, coaching, and mentoring people
•  Vacancies are available in both urban and non-urban branches. Geographic mobility and flexibility are essential

Compensation & Benefit
•  Eastern Bank Limited offers excellent career opportunities with most competitive salary and benefits package.

Please log on to and apply on or before 28 March, 2020. Candidates will be treated strictly on merit. Any sort of persuasion will result in disqualification. Bank reserves the right to disqualify any application without assigning any reason.

Only short listed candidates will be communicated.  
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