Branch Sales and Services Manager, Retail & SME Banking, PO - AVP


Prime Responsibilities
•  Positioning the branch as an effective retail sales and service outlet by providing superior customer service
•  Ensuring quality business portfolio as per the risk appetite of the bank and management of the customer relationship
•  Penetrating the market for different products as per requirement of the bank
•  Assisting Branch Manager to exceed financial targets by effective performance management of Relationship Officers, Relationship Managers and Sales Team
•  Implementing and monitoring robust compliance regime across all operational aspects of the Branch
•  Ensuring an environment where Relationship Officers, Relationship Managers and Sales Team can operate as a motivated team


Qualification & Other Competencies
•  Minimum Graduation from relevant background
•  Minimum Five (5) years of experience in branches of reputed Banks/ Financial Institutions is must; one (1) year of experience in similar role is preferable
•  Experience of working in a centralized process and real time on-line banking environment is preferable
•  Excellent business communication skills with effective sales acumen and strong interpersonal relationship
•  Leadership qualities for managing, coaching, and mentoring people
•  Vacancies are available in both urban and non-urban branches. Geographic mobility and flexibility are essential


Compensation & Benefit
•  Eastern Bank Limited offers excellent career opportunities with most competitive salary and benefits package.