Manager - Senior Manager, Cards Operations, Operations Division

Prime Responsibilities
•  To ensure compliance with the Laws of the land, implement and exercise local banking regulations and build strong relationships with the Central Bank
•  To ensure accuracy with high quality service to the Card customer base and to minimize the operational loss of the bank
•  To ensure compliance with internal and external requirements
•  To identify the Cards fraud risk areas and take necessary steps to stop repetition
•  To ensure process development/improvement for operational and cost efficiency
•  To enhance the control environment to minimize operational risk
•  To communicate proactively with the Business Unit on operational risk issues
•  To escalate significant events to Business Unit Head as appropriate.
•  To ensure risks and issues identified are resolved in an appropriate and timely manner
•  To work closely with the IT Division in implementing new or improved software and automating manual processes
•  To discuss and plan with department heads to continuously improve, support and to facilitate growth of the Cards.
•  To maintain high level of motivation amongst staff

Qualification & Other Competencies
•  Minimum Graduation from relevant background
•  Minimum Five years of relevant experience
•  Proficiency in MS excel, Access & word is mandatory
•  High level of integrity, sincerity and behavioral appropriateness
•  Quality to work as a team member and attitude to learn
•  Excellent verbal and written communication skills in Bengali and English
•  Good Analytical skill

Job Location
•  Anywhere in Bangladesh

Compensation & Benefit
•  Eastern Bank Limited offers excellent career opportunities with most competitive salary and benefits package.

Please log on to and apply by July 14, 2019.
Candidates will be treated strictly on merit. Any sort of persuasion will result in disqualification.

Only short listed candidates will be communicated.  
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